Privacy Policy
LX Relocations ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Residential and moving addresses
- Billing and payment information
- Location data (via IP address or device)
- SMS consent information
- Browsing activity on our website
2. How We Use Your Information
We use your information to:
- Contact you about your move or inquiry
- Send SMS updates about your service, quotes, confirmations, or changes
- Improve our website and services
- Process payments
- Comply with legal and regulatory requirements
- Send marketing emails (only with your consent)
3. SMS Opt-In and Communication
- SMS opt-in or phone numbers for the purpose of SMS are not shared with any third party or affiliate for marketing purposes.
- Types of messages may include: move updates, quotes, booking confirmations, reminders, and service feedback requests.
- Message frequency varies but is typically 1–5 messages per customer per move.
- Standard message and data rates may apply.
- You may opt-in verbally during a call, through online forms, or when submitting inquiries.
- You can opt out at any time by replying “STOP” to any SMS or contacting us directly.
4. Information Sharing
- We do not sell your personal information. We may share it only with:
- Service providers involved in your relocation (e.g., moving crews, carriers)
- Payment processors
- Legal authorities (if required by law)
5. Your Rights and Choices
- You may opt out of marketing emails and SMS at any time.
- You can request access, correction, or deletion of your data by emailing us at: contact@lxrelocations.com
6. Data Security
-
We implement appropriate security measures to protect your data. However, no online transmission is 100% secure.